frequently asked questions

For further information, please contact the CALL CENTRE 0860 159 159 (SHARECALL)

Emailed or faxed applications will not be accepted as some original and original certified documents are required. The applicant must apply in person to a TRSA provincial site office.

Refer to the physical vehicle inspection process. Click Here

Yes, provided certain additional requirements are met. All documentation supplied must reflect the name and identity of the Trust. Please call our Call Centre for further information

Yes, provided certain additional requirements are met. This application is regarded as an exceptional application and will require the approval of the Department of Transport. Please call our Call Centre for further information

Yes, provided certain additional requirements are met. This application is regarded as an exceptional application and will require the approval of the Department of Transport. Please call our Call Centre for further information.

No, provincial authorities will no longer verify permits. Visit your local authority to convert your permit.

Yes, provided certain additional requirements are met. All documentation supplied must reflect the name and identity of the business. Please call our Call Centre for further information.

Yes, provided certain additional requirements are met.

Verification of documentation can take between four and six weeks, all depending on the completeness and quality of the documentation submitted in your application.

Once your application and supporting documentation have been verified and your vehicle has successfully passed inspection, your vehicle will be deregistered on e-NaTis and payment may then be made within 7 – 14 working days from deregistration.

Applications are based on qualifying OTVs which are uplifted to valid OLs. You may scrap any number of OTVs provided that you own the respective OTV and it is uplifted to a valid OL that has not been previously used to pay out a scrapping allowance.

The scrapping allowance is adjusted annually by the Department of Transport. Click Here

Yes, the letter is a requirement. Should you not have this letter, please call our Call Centre Agent to enquire more on this process.

You may use the scrapping funds in any way you choose.

Your application should verify that you are and have been a minibus taxi operator, operating your vehicle under application as a legitimate minibus taxi prior to applying for the scrapping allowance.

You can apply to your local authority to uplift a TRP compliant NTV to your operating licence. Your operating licence is not cancelled because you have used it in the scrapping process.

If you indicate you are exiting the industry, you will be required to submit your original operating licence with your application. We will submit your original operating licence to the respective local authority for cancellation.

It is a minibus taxi that was either purchased, acquired or manufactured during any date on or before the 4th September 2006 and has a seating capacity between 9 and 16 including the driver.

The Department of Transport is the determinant of this criteria but there is the possibility that this may change in future.

The Department of Transport is the determinant of this criteria but there is the possibility that this may change in future.

The Department of Transport is the determinant of this criteria but there is the possibility that this may change in future.

A Power of Attorney form is used in instances where a taxi owner is unable to apply in person. The Taxi Owner then gives authorisation to their representative to apply on their behalf through the Power of Attorney Form. Click Here

The TRSA is compelled to remove the OTV with all its components so it does not recirculate in the second hand spares market.

South African vehicles must meet the requirements of National Road Traffic Act, 1996 (Act no. 93 of 1996) (NRTA) and the National Road Traffic Regulations (NRTR).